Terms and Conditions

Welcome to the MommaMakes terms and conditions, which apply to all items ordered from MommaMakes. Please read through them carefully before placing your order. By using this website and/or placing an order you agree to be bound by the terms and conditions set out below. Please also read our Privacy Policy regarding personal information provided by you.

We may change these terms and conditions from time to time without notice to you. Changes will apply to any subsequent orders received. Once your order has been confirmed, we will not be able to make any changes to the terms that apply to that order.

Before placing an order, if you have any queries relating to these terms and conditions, please do not hesitate to contact us here at enquiries@mommamakes.co.uk

Delivery

We here at MommaMakes always strive to process your order as quickly as possible and will get your order sent out in the fastest time available for us in which to do so. We can not guarantee any specific day for your order to arrive.

As some of our products are made to order please allow extra time for these to be delivered, we endeavour to get such items out as soon as possible but during busy periods this can not all always be the case.

When we say “please allow fourteen days” the “fourteen days” refer to fourteen working days i.e. Monday to Friday.

Price and Payment Options

The prices shown on our website include any VAT (or similar sales tax) at the prevailing rate for which we are responsible as the seller. The amount you pay will be the price indicated plus any delivery charges. The delivery charges will be shown and added on during the checkout process.

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Orders are considered accepted at the point of dispatch.

Payment. Paypal

Returns

As many of our products are made to order unfortunately we can not offer returns on these items. If there is a fault on any items we will be happy to exchange them. When ordering be sure you have the correct size, style and personalisation information otherwise we will be unable to offer a refund.

Product Information

We have gone to great lengths in order to convey our products in the most accurate way possible but the colours may not exactly match on screen to what you receive.
We take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system

Pattern placement may be differ from those you see on screen.

Privacy Policy and Statement

References in this Privacy Policy Statement to “we”, “us” and “MommaMakes” are to MommaMakes. At MommaMakes we are committed to maintaining your privacy. Our privacy policy statement is given below. If we make changes to this policy, we will notify you by updating this statement on our Website.

Information collected

When a purchase is made on our site, we ask for delivery, billing and email address. In addition to this we ask for payment method details. We may obtain information about your usage of our Website to help us develop and improve it further through online surveys and other requests.

What information do we share with others?

We may contract with other companies to provide certain services, including credit card processing, shipping, name and address verification, email distribution. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected.

General

For further details regarding the use of data supplied by you, please see our Privacy Statement. We shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.

All rights,in this website are owned by or licensed to MommaMakes. Any use of the site or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of MommaMakes.co.uk.

We have taken every measure possible in the preparation of the content of this website. To the extent permitted by applicable law, and save as otherwise specified by us, we disclaim all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website.

Times quoted in these terms and conditions are Greenwich Mean Time or British Summer Time (as applicable).

These terms and conditions shall be governed by and construed in accordance with English Law and it is agreed that the English courts shall have exclusive jurisdiction in the event of a dispute. If any terms shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severed and shall not affect the validity and enforceability of the remaining provisions.

Privacy Policy

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Cookie Policy

Protecting our customers is very important to us and protecting your information and privacy is no exception, with this in mind we ensure that no cookies are used on our site which contain personally identifiable information such as your name and address or credit card details.

Cookies are standard practice among most websites and are generally used to improve the customers browsing experience.

This website uses cookies and by accessing the website you are giving consent for cookies described in this policy to be placed on your computer. Should you wish to disable cookies please visit the website AboutCookies. The website provides information on how to disable and/or delete cookies currently stored on your computer.